sleep ?.. who needs sleep??!
WHAT A NIGHT
We we are absolutely stunned at the response to our opening last night, over 500 of you managed to make accounts and lots of orders have been made. And of course…. teething problems happened… the welcome emails went off, AOL and COMCAST causing gorjussart emails to vannish… this should improve over time. If you havent got a welcome email please contact help@gorjussart.com and I’ll endeavour to send it on, we plan to answer all email within 48hours and hope to get to you quicker than that. Weekends may take longer to get a reply. This weekend is the opening weekend and I’ve put the effort in to answer you all as quickly as I can to get you all in and happy…. some issues are cropping up that lead to two invoices, this does not mean you have paid twice, If you are in any doubt, check your paypal. If only one payment appears, then you have only paid once. If you are concerned email Sales@gorjussart.com. So other than some small issues and some more problematic ones, the night went well… Though I had no chance to get back to the blog at all…. Tomorrow we will be out for a portion of the day going to see a movie with the kids… Also the tickets for the concert were bought on thursday, they are for a show on Tuesday coming… oooh Suzanne is so excited…
BACKWARDS SPEAKING WINNERS
You guys took this competition wayyyyyyyyyy beyond the sensible level… over 300 posts of backward talk, with a prize fund of $50 thats 10 Winners…….
$5 Gift vouchers to the following winners….
1. Tamie with “ti evol si sti” = its is love it – not perfect, but it was 10th
2. Tweety with “!eeppiy !now I eveileb t’nac I” = I can’t believe I won! Yippee! – wierd…how did she know?
3. Christie with “?funs ti si tahw” = What is it sunf?
4. Natasha with “yas ot tahw onnud i” = I dunnoh what to say – well thats enough to win.
5. Christina with “lla uoy ot olleh” = Hello to you all – its nice to be nice
6. Sunf with “neerg si ssarg eht”= The grass is green – Factual ooh
7. Christy with “hsab yad-b eht ni siht ta elbarroh saw I” = I was horrable this in the b-day bash – and perfect spelling too
8. Serena with “lol ytsirhC era llits uoy” = You still are Christy lol
9. lilone with “nuf si siht” = This is fun –Try getting the winners sorted out!!
10. Puzzle with “puzzle si sdrakcab elzzup” =puzzle bacwards is elzzup –Factual again, free lessons for us all
To all winners you will need to follow the instructions below about gift certificates, please get in touch with any problems.. and thankyou to everyone for taking part in this competition.
Vouchers have been mailed out to you.
Angels With Dirty Faces
Two of the girls in the new pack (24) have been replaced, if you bought pack 24 (or bought the fallen angel individually) just redownload the files if you have any problems with them (they had a little transparency in their faces!).. you can redownload them by logging into your account. Sorry for this !!
The Weird File You Cant Open
There is a _macosX file/folder in some of the zips,this is NOTHING to worry about, it’s a blank file Suzannes Mac puts into things, she cant see them so didnt know they were there… it’s perfectly safe to delete this if you find one in a zip!
Gifting
When you order it is AUTOMATICALLY processed, this means if you order something and add a note, we don’t see it until AFTER it has been processed, if you want to GIFT someone, you MUST buy a gift certificate NOT the pack… gift certificates are MANUALLY approved (incase of mishaps!) .. and once approved, it will show up in your account and you’ll be able to send it!
GIFT CERTIFICATE tutorial HERE
TUBE TRANSFER SERVICE (TRADE IN AMI LICENSE)
This is the biggest cause of email to me…………….LOADS OF EMAILS, now I have actioned a few of these and I have gotten to grips with the information I need from you to be able to allow you to use your new Gorjuss Digital Image License number with tubes purchased under an AMI license.
I need the following.
1. Your AMI License number.
2. Your Gorjuss Digital Image License number.
3. Proof of the purchase of packs from AMI, wether this be confirmation letters from AMI or Paypal receipts, they do need to have the packs or tubes listed on them so that I can add these under your new license number.
Email this to help@gorjussart.com with subject “License Trade In” .
Your request will be queued and I plan to spend 2 hours each day in the week working through this list, I will contact you if I require further information and also to let you know that It has been actioned. Once you receive my email confirming the packs/tube now covered by your gorjussart license, you can then use your new license number on all specified AMI purchased packs/tubes. I have updated the TOU to reflect this information.
TONIGHTS COMPETITION
A simple one tonight!! I shall pick an account from GorjussArt at random, and that person will win a $20 Gift Voucher. All you need to do is create yourself a nice Gorjuss art account, duplicate accounts will be disqualified. So no cheating.. lol. The Random draw will happen tommorrow night at 10pm and then result will be posted in the blog.
We will run a competition next friday as our 1st weeks birthday with a nice prize fund again, so please check the blog all week for updates and news…
& 
URGENT SHOP UPDATE
Sunday 17:24 ISSUE IDENTIFIED
Well we got to the bottom of it, we hope, sadly the issue is with PAYPAL which is why this problem appeared after midnight on Friday and is intermittent. We have contacted paypal with regards to resolving this but are still hessitent to open the shop until we’re confident it is resolved… I will report in tonights blog to you all, and I will decide then wether to re-open or wait. BLOG 8pm tonight… This issue is affecting all checkouts including for example etsy… so resolution should hopefully come swiftly. Your opinions on wether to open or not are welcome… do you mind duplicate order numbers?
Congrats to the winners from last night’s competition! It was fun –
Thank you Mr.G and Suzanne for the awesome prize chances –
you both rock! this new contest sounds like one Mama can keep up with
XD
… hope you have a wonderful and happy weekend … and catch up on your sleep
hugz from Mama Ev
Thank you so much for all of the updates! And for the Gift Cert. Tut. Your time is greatly appreciated!! Have a great day!
evening all oooo i won whooo hoo yay thanks so much xxx
well ….. I messed up already on the transfer thing 🙁 I’ll go to paypal and get my receipts from there and will wait until I get my new # to email those 🙂
congrats to the winners, well done guys.
nite every one
Belem ::(playin with her all new tubes 🙂 )::
yey ty lol, was a fun couple of hours even after it finished lmao.
Congrat’s *huff* lol
WooHoo! I got some more money to spend!
Thanks Mr. G and Suzanne and many many years of success with your store and projects xxx
Congrats to all the winners and good luck for tomorrow!
Woohoo I won too. I am so excited that meant I could purchase the new pack. Cause I could afford the 1.65 as I only had 2 dollars in my account hehehe thanks alot I had loads of fun last night. The shop is great and so easy to order from. Love the fact that after purchase is paid for and confirmed you get to download your purchase instantly
Congrats everyone! I new pack looks lovely! I can’t wait to be able to get it.
Im not gonna put in the blog that the duplicate orders may have been my tinkering…. *hides face* first scrabble now this…
That’s ok, Grant…we still luv ya! Suzanne’s one lucky lady!
Ahhhh, Mr G. that’s OK…we know you haven’t had much sleep and are working your arse off.
Take the day off tomorrow (Sunday) and relax! 🙂
Hugz,
MzKathy
XD
To be honest it looks like we got it all fixed now, still little teething errors with the welcome emails due to SPAM controls with ISP’s..
But with over 500 accounts created in 24 hours… I can understand the blocks…
Grant I think you and Suzanne have done an amazing job. I know what hard work the both of you have put into this. With everything you’ve had to do, I think you’ve done a fine job. Any minor mistakes will be overlooked…. 🙂
sends lorna big kiss lmao @ huff
OMG!!! I was able to buy some tubes today: SWpk24 = SWpk23a-b= SW16 = SW17 I was so happy if it was for my son & best friend gave me a early x-mas gifts but they said I will get more when x-mas come :>) I was so happy!! Everything here went well on Suzanne New Grand Open but I got to figure out about “License” if I am to use PABAAMI or the code that was giving to me when I join onto Suzanne New Openin?
Hugs Pauline 🙂
I figured you would have about that many turn up for your Grand opening. The store held up pretty well considering eh? LOL. Both of you made this a lot of fun for everyone. I am delighted with everything. I will be contacting to do the license switcharoo too- but am looking for all the receipts etc which is a good thing…. gives you more time to duck e-mail . *Snickers*. Hope you both have a great night ! It’s 11 pm here in Michigan and I’m heading to bed . Sweet Dreams everyone and congrats to the winners of the contests !
Hugs, TammyJo 🙂
Aww, thank you for the win! I’m so thrilled! Also a huge thank you for fixing the angel, I was so worried it was something I had done to her and was glad it wasn’t just mine. lol. Go take a break, you guys deserve it!
Good Morning Everyone
2:30 a.m. in Mexico. i´m going to sleep.
have a good day
XD
MORNING ALL HAVE A GREAT DAY GUNNA GO SPEND MY GIFT I WON YAY XXX
Way kewl, thanks so much *does happy dance* :omg:
I went to the site and saw it was down. Oh the panic, lol I knew if I came here I would find an update. Thank you for keeping us updated!!
Sandy
Were are trying to stop these double orders… we hope to be open tonight , so I will extend the 5% off as long as we need to for you all..
whoo hooo thank you so much for the gift cert, and yes I spell so well dont I hehehe, But you have to remember I was gniepyt sdrawkcab lol
again thank you for all you have done and are doing I LOVE the new shop and will also be converting my lic number(BUT i am not going to flood you yet with them!!) i will wait for a couple weeks
smiles
christy
Ü
Well personally I paid via paypal because the currency converter on the shop site was lower than them (not current) and I was billed only once.
I don’t mind double billing if it’s only a duplicate. I will go with the majority on the decision about opening the shop or not. I can wait to spend some more 🙂
Lots of fine tuning wich is perfectly understandable. As a customer I am very very happy with your shop.
Well it would help if Paypal didnt do updates during our opening… lol..
Still its good experience for us to see potential issues and it gives us a little chance to get some other tweaks done..
Overall Suzanne lost sleep over this issue, as we tried everything to fix it… then we found paypal was to blame, and she’s smiling again…
Best wishes to you all, I now return to dealing with the email pile!!
Yay I won! How exciting! Thanks Mr. G for a great contest, that was so much fun! Love the new shop too!
Yay thank you both so much, I hope I can save this GC for a bit untill a new pk is realeased
hugs christie 😀